1. Go to home.friendscentral.org and click on FCIT Helpdesk.
2. On the right hand side of the page, under Faculty/Staff/Students, click the Sign in with Google button.
3. Sign in with your Friends' Central Gmail account information.
4. You're now in the Freshservice ticketing system! Explore tickets you've already submitted, search the knowledgebase for solutions, or report a new ticket in just a few clicks.