FCIT Helpdesk

Raptor Visitor Management is now integrated with our Friends’ Central Google Workspace account, allowing us to use our Google email addresses and passwo...

Changing your Windows account password is a simple task that can be done any time you are logged into a Windows device while on campus. Typically we only do...

For security reasons, we are required to change our Windows account password every ninety (90) days. When this threshold is reached, you will be prompted fo...

The FCS Devices SSID uses MAC Authentication to connect clients to the network, based on the hard-coded MAC Address in the hardware. This ensures t...

On some Windows machines, particularly those once used in the Media Lab, we have seen a black box appear in the upper left corner that cannot be moved or cl...

Problem: When installing and configuring software and drivers for the DYMO Label Printer and ID Scanner used for creating visitor badges in Raptor, the in...